20 Things 2011 taught me about my business

2011 has been one of the most intense, fun and challenging years of my business life. I've had my fair share of insane highs and crushing lows.Speaking to people in the last few weeks I noticed that many of my thoughts begin with, "And another thing I learned this year is...". So here is a list of 20 things that I learned in 2011 as a startup founder and now the CEO of Motribe.1. Hire slowly, fire quickly.2. Trust your gut about: People, deals, businesses and contracts.3. One deal can break your company.4. One deal can make your company.5. Don't scale your staff with one big client. They will leave you (staff and client), eventually.6. Cashflow, cashflow, cashflow. Startups worry about revenues, entrepreneurs know the value of cashflow.7. Be transparent with your team, they know when something is going on.8. If you have to, work on a public holiday, your biggest deals could happen after hours. Great business minds don't keep office hours.9. Don't listen to people who like to talk, listen to people who like to listen and have achieved.10. You know best more often than not. Trust your instincts.11. Avoid people-politics and games where possible.12. Be honest, open and transparent. If you aren't happy, tell someone.13. Fire bad clients.14. Be picky about who you work with.15. Don't do business just for the money.16. Do whatever it takes.17. No one knows your business like you do, fight for it.18. Make the best decision you can at the time with the facts at your disposal.19. Say "Fuck it", and take the risks necessary for great success.20. Have a co-founder or business partner who you can rely on. When shit gets heavy you need someone to back you up.It's hard to pick the most important lessons from the list above but for me I think that number 6, 16 and 20 are right up there.What lessons did you learn about your business in 2011?