NIC HARALAMBOUS

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Vodacom and Samsung suck

It has been a meager 2 weeks, 14 days or 336 hours since I purchased the Samsung D900 and sang its praises. Now I must change my standpoint. My D900 decided to stop working today. I received a phone call and flipped the phone down and hey presto the screen went black. It stayed black, it's black now...for good.I decided to jump in my car and head to Sandton City to the Vodacare store. I knew what would happen. I would arrive, the 'lovely' person behind the counter would tell me that I didn't qualify to receive a new phone (even though it's only been 2 weeks, 14 days or 336 hours since I bought the damn thing). Then they would tell me that they were out of loan phones (which they were). Then I would bitch about that, they would stare at me as if they really wish someone would push them out of a 4 story building (that's how they all look).The only difference is that this time they made even bigger fools of themselves. Once I had given my brand spankingly new and stuffed up phone in to get repaired (reluctantly I might add), the 'lovely' women then told me that I would receive an SMS when my phone was ready. Prey tell me how on any creators Earth am I meant to receive and SMS from Vodacom when they have my phone AND THE DIDN'T PROVIDE ME WITH A LOAN PHONE... YOU IDIOTS.I hate Vodacom and I always will. I hate Samsung temporarily because I have a sneaking suspicion that they are in cahoots with the service provides so that their phones break exactly one week after the 7 day return period ends. You bastards.