After my post on the licensing department early on Friday morning I have something to report: There is a gap in the market right there. Why is this system not being effectively improved? I am not fully aware of a system upgrade or improvement and I am sure there are many business bumps to overcome before being granted a government contract, but there is a definite need for the licensing department to go online. This sort of development would streamline the process. I understand that a large, large percentage of people in the country do not have access to internet, but why not set up the system and slowly integrate it nationwide?If one was to create a mechanism that would allow people to visit an internet cafe and renew their license surely there exist clear benefits? Such as increasing the need for internet cafes and creating jobs for this to happen? Thus streamlining the queuing process and spreading it out. Instead of having a massive queue at four licensing departments you spread the same number of people through 20 or 30 internet cafe's with 10 computers. The turnaround time is incredible. Instead of two people servicing the needs of 10 000 (just a random number), you would have 300 computers serving the same needs. The maths is simple.There is already a system for paying traffic fines online, lets help move the system forward faster. I am not saying that one person, one company or one group takes on the entire nation, not at all, but what if one group started the initiative here in Jo'burg? Then over time, a few years, this system was implemented throughout the country? Surely this would improve satisfaction of clients (the citizens of South Africa) and in the process earn more money for Telkom, Eskom, governmental agents as well as entrepreneurs and small business via internet usage and customer influx?[techtags: Telkom, Eskom, Internet, Licensing Department]