Absa takes no responsibility for fraud
Filed Under (Uncategorized) by Nic on 08-10-2007
Tagged Under : ABSA, Banking, online banking
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I have just tried to log on to my Absa Internet banking. Not so much.
I can log on, I enter my passwords and that’s all fine. Then a disclaimer pops up with no option but to agree.
The disclaimer says:
Absa has informed me and requested me on several occasions not to respond to any e-mail which requests me to supply me Internet Banking PIN, ATM PIN or any personal details including my Cellphone or e-mail addresses. Should I respond to an e-mail as described above and as a result thereof, fraud is committed on my account, I agree that I shall not hold Absa Bank Ltd liable for any loss/es which I may suffer.
And:
Absa has informed me about the risk of doing Internet Banking at public accessible computers as found in Internet CafĂ©’s, Hotel Lobbies and even reputable public accessible Business Centres. These computers are often infested with spy ware that record your keystrokes and pass it on to a third party without your knowledge. Fraudsters use your account details to log on to your service and defraud you of your funds. I acknowledge and agree that in the event that I do my Internet Banking at public accessible computers and as a result thereof, my logon credentials are stolen and fraud is committed on my account, I shall not hold Absa Bank Ltd liable for any loss/es which I may suffer.
What a load of bullshit. There is no option but to accept these “terms” if you want to access your banking online. Done, finished, kla, over. Now I don’t agree with this in any way. This is much like a big brother in society saying to the little guy (me): “I am big, I have money, and I take no responsibility if our systems are compromised.”
How? How can a bank the size of Absa take NO responsibility for their security and any breaches that occur while using THEIR system.
This is easily one of the most cowardly things I have seen from a company. I log on to my banking at work, that is technically a public computer. So if I have a case of fraud on my account in the future, Absa can simply claim that I used a public computer and this is not any of their problem. What a load of shit.
What do you think?











