Nic has spoken at conferences around the world including SXSW, The Rutberg Summit, Tech4Africa, The Ecommerce Conference, The Innovation Summit and AfricaCom to name a few highlights.
He has had the privelage of addressing incredible people in his speaking career including Nelson Mandela and Colin Powel.
He has spoken at the Columbia School of Business and guest lectured at the Gordon Institute of Business Science (GIBS).
Nic also hosts the monthly startup event called The Startup Academy where he interviews startup founders from around the world. Guests at the Startup Academy incluce Rand Fish (Founder of Moz) and the Buffer founders Joel Gascoigne and Leo Widrich.
It’s easy to talk about serving your customer but how are you actually enacting this statement every day in your organisation? This talk walks you through his personal experiences managing customer service for his own businesses. He also takes a critical view of the best and worst in the world and how they really service their customers.
How do you inspire innovation in a corporate environment? Easier said than done. Some of the biggest organisations in the world have been crippled trying to answer this question.
This talk explores the concept of cultures inside of an organisation, what the definition of innovation is and should be and whether or not it’s a good idea to chase after the next big innovation.
An unhappy team cannot build a successful business in the long term. The most difficult thing to understand is how to make everyone in your team happy for long enough to create something amazing.
Nic will take you through some of the most interesting cases of happiness leading to success and how we should define happiness before we chase it.