Updates from April, 2009

  • Meetings en masse or more relevant meetings?

    Nic 9:21 am on April 7, 2009 | 1 Permalink | Reply
    Tags: , meetings

    This is a debate that I have raging in my head and strategies all-round at the moment.

    Is it more effective to have meeting en masse or to set up carefully planned and calculated companies, agencies and people to meet with?

    As I see it, Here are the pros and cons of having more meetings:

    Pros

    More meetings mean more chance of work (really?).
    Meeting more people can lead to more connections.
    More people = More products.
    More meetings = more hype around your product.

    Cons

    Meetings are time-consuming.
    Statistically I feel like more meetings with less research and planning means less success.
    More meetings lead to less follow-up time and client relationship management.
    Time away from the office means time away from other responsibilities.

    And the pros and cons of have more relevant meetings:

    Pros

    More research means a greater understanding of the company you are meeting with.
    Taking time to plan means providing a better pitch.
    Time is not wasted on fruitless meetings.
    You are able to manage and maintain relationships with key clients.
    Clients feel unique and taken care of.

    Cons

    If meetings don’t work out you are left with few options.
    Client contracts end. Then the process starts all over again if you’ve put all your eggs in a few baskets.

    This is not a particularly detailed list of pros and cons but the overall messages come through clearly I think.

    I am still struggling with the decision of committing my time to being out of the office at 5 or 6 meetings that might not prove to be valuable at all, or planning one meeting per day with an exceptionally well researched client who you think holds specific value with regards to specific projects you have planned or they have planned.

    It’s probably a combination of both types of meetings in the end, but I hate that. I hate that I still have commit a chunk of my time to meetings that might not prove to be valuable, especially when I am leaving the office to do so. But it’s part of the way things work I suppose.

     
  • The Vida e Caffé tribe

    Nic 9:23 am on March 30, 2009 | 6 Permalink | Reply
    Tags: , , coffee, , tribes, Vida, Vida e Caffé

    The tribe is strong with this one.

    Last week (26 March 2009) saw the launch of the Vida e Caffé Twitter Account (follow them). I immediately followed them, then realised they were giving away free coffee to the first 60 direct messages. So I sent off a message and managed to get myself some coffee to collect soon at my nearest Vida, which happens to be Rosebank, Johannesburg.

    The very next day I decided to have a morning meeting at Vida e Caffé in Rosebank with my coffee and my mac. I paid for my coffee. I don’t even care if I ever get my free coffee, it’s the idea that matters, the offer that counts and the ownership I feel towards the brand that makes me loyal to the Vida brand.

    Hell, to be perfectly honest, I’m not even sure if I think there coffee is the best of the best, but I really don’t care.

    Let me tell you why I don’t care.

    I don’t care if Vida has the best coffee because I like the service I receive when I order my coffee. I get smiles, jokes and laughs.

    I don’t care if Vida has the best coffee because I like the way they operate their business.

    I like the placement of their shops. I like the vibe of the brand, the funkiness and the way they embrace the culture of South Africa in spite of the brand being more Portuguese.

    I like that their menu is simple and their food is good, however expensive it might be.

    Vida e Caffé has positioned itself as one of those brands that people would rather pay an extra R5-R10 for per coffee just to say it’s a Vida coffee. Simple. People feel like they are getting more when they are paying more.

    The Vida e Caffé brand owns me and let me be clear here, I feel an acute ownership of the brand when I choose to have meetings there, drink the coffee or eat the food.

     
  • The best pitch email I've ever received as a blogger

    Nic 10:01 am on March 11, 2009 | 3 Permalink | Reply
    Tags: , , , , , , , pitch, pitching,

    Below is an email that I received on Monday in my capacity as SA Rocks Editor/Owner. Read it first and then I’ll go in to my reasons for liking the way it is structured (albeit coincidentally).

    Hi Editor,

    You won’t know me – I’m a big reader of 2Oceansvibe and was referred by a link there.

    Anyway, I’m going to take a flyer here – just drop a little bait and hope for a bite…

    I’m a music producer at the moment, studied at UCT and now living in Johannesburg trying to hit the big time. My record label has recently signed our first artist, a guy by the name of Timothy Moloi and are busy in studio recording his debut album. In the mean time, though, we decided to record a couple of live videos of him doing some covers of cool and interesting songs. Basically it’s just a way for us to get word out, create as much of a buzz as we can. We’ve had an incredible response to them so far and I thought I would share the videos with you:

    http://www.youtube.com/user/TimothyMoloi

    Now, I’m sure that you must have MANY people pawning their wares to you, but as a blogger (and in particuler, a South African one), you undoubtedly act as one of the tastemakers of our generation and I figured it would be worth a shot to see if you would like any of the videos. My favorite is the One Republic cover (http://www.youtube.com/watch?v=X4fiPe4U_Ow&feature=channel_page), but feel free to have a browse around and prove me wrong! All the artists on the videos are South African – hope you’re impressed!

    I’m not too sure what to say from here, man. I won’t beat around the bush – obviously it would be in my best interest for you to actually cover us on your blog and for that I would be incredibly grateful, but if not, a simple personal reply would be fantastic – another viewpoint to see what we’re doing right!

    Look forward to hearing from you!

    Let me break down the above email in to sections/reasons why I was taken by it and responded immediately.

    References

    The email references 2oceansvibe, I know I have a link in Seth’s sidebar and therefore know (or feel) a little bit of legitimacy from the email’s author.

    Hope and a wish

    The author openly admits that he is taking a chance. He isn’t being too presumptuous and assuming that I will obviously respond and act. There are no orders coming from the email, there are hopes and requests.

    Know the blog

    James (the author of the email) clearly went and read SA Rocks. He knew that I liked local music, liked to help promote local artists and liked to support an underdog. So he appealed to these attributes with: “My record label has recently signed our first artist, a guy by the name of Timothy Moloi and are busy in studio recording his debut album.”

    Play on my field

    Multimedia and new media content are integral to my world, it’s how I make my living and how I interact with people. So it’s a good thing James didn’t tell me that he hated the internet and would never release any of Timothy’s music online for the world to swipe. In fact, he did the opposite. He sent me links to a YouTube video of Timothy vocalising the hell out of a song I knew “Apologize” by One Republic. He had dropped the bait in my lake and I was not only staring at it, listening to it but chewing on it as hard as I could.

    Play to my Ego

    The crème de la crème, my ego. James played the game perfectly by stating the following: “Now, I’m sure that you must have MANY people pawning their wares to you, but as a blogger (and in particuler, a South African one), you undoubtedly act as one of the tastemakers of our generation and I figured it would be worth a shot to see if you would like any of the videos.”

    How could any self-indulgent blogger possibly say no to a line like that? James got my, hook, link and sinker.

    End the pitch

    Do not linger, do not be verbose, do not become pedestrian and cliched. Write what you want to write, get it out, close it down and end the email. Do not linger. I hate it when I have to sift through ten paragraphs of shit to get to the point of the pitch. Say what you want and leave me alone.

    And here I sit blogging about James and Timothy and will be meeting with them very soon to see how I can help them in any capacity I can think of.

    James, well played. And to anyone who is trying to pitch to bloggers that might be reading this, take note: A good pitch will be responded to immediately and will have the bloggers commitment from the word Go.

     
  • Adgator - The good, the bad and the money

    Nic 1:04 pm on March 6, 2009 | 7 Permalink | Reply
    Tags: adgator, , banners, , cash, CPM, google adsense,

    picture-18My very first reaction to Adgator was “Dammit that’s my idea”. It’s that sort of a concept. One that everyone thinks they should’ve started because it’s so glaringly obvious that it’s needed that it should’ve been done months/years/ages ago. But it hadn’t been done, not in South Africa and not in Africa on the scale that the Afriguys have planned.

    Being the sort of blogger that I am I was extremely excited to try out what Adgator was offering in the form of an alternative to Google Adsense. Before I continue let me just stipulate that I am going to try and be as open and forthcoming with my stats, numbers, figures and cash for the purpose of this blog post. I am not earning enough money from my blogs to warrant me being secretive. The point of this post is to help people understand Adgator and have a bit of faith in the service. I will be talking through my experiences with Adgator on SA Rocks.

    So when the site launched I immediately contacted Justin and managed to have SA Rocks accredited for Adgator ads. I chose to make use of the 300 x 250 ad space but more on that further down.

    Potential

    Initially I decided I wanted to know how much I stood to earn and luckily on the Adgator site there is a calculator that will calculate how much money you could earn according to your monthly pageviews.

    This is what I still see:

    picture-7

    Basically when I enter the number of pageviews SA Rocks did, according to Afrigator’s analytics, from last month (16776) I am told that I should be earning over R2000 from Adgator adverts. Unfortunately this is not the case.

    Using February as an example according to Adgator the stats were:

    16587 advert impressions
    R319.06 earned

    That is a fairly large discrepancy (R1692.86). However, let us go back and check through the Adgator estimator. If you look very closely underneath the blue bar above there is this:

    * Projected earnings are calculated on a 50% revenue share and are quoted in South African Rand. In calculating this figure it is assumed that Adgator serves advertising for your entire inventory and that inventory has been filled by a client. All figures are estimates only and are subject to the rate agreed upon with each advertising client.

    The theory

    Now there is the tricky part. For me to earn the projected amount I would need to fill out my inventory with Adgator adverts, I would need a great rate to be agreed upon with advertisers, I would need there to be enough campaigns for the inventory on the site to be filled every day and night for the entire month. Then only will all of my page impressions become advert impressions and generate me the revenue that I am projected to be earning.

    The other major unsaid fact is that South African traffic is what is being bought the most by the advertisers on Adgator. This means that if you have 90% of your blog traffic coming from abroad you are in for poor times. With SA Rocks I’ve been lucky.

    So a quick display of these stats in regard to the Adgater estimator shows us:

    picture-17

    SA Rocks South African traffic according to Google: 12485 local page impressions
    Projected Adgator earnings: R1498

    Unfortunately this theory is still not as sound as one might hope, but as I have already said there are many variables that come in to play.

    Too many variables

    Let’s be honest, that is a lot of variables to earn a rand. But it is improving and will continue to do so as Justin and his small team of three grow and gather momentum. Advertisers will come to the party and begin to book out inventory months in advance.

    Unfortunately that is just not the case right now and I couldn’t justify keeping the Adgator code on SA Rocks. So about a month or so ago, I took Adgator off SA Rocks. It wasn’t earning me money, some of the stats were completely out of whack (in my head) and I just wasn’t feeling justified in removing my Google Ads from the site. So I put them back.

    But let us be completely honest here, unless you are generating serious traffic (at the very least over 40 000 page impressions) then you are not earning in the thousands on a CPM (cost per thousand) basis, you are earning hundreds. But if you get it up to R500 that covers your DSTV for the month and that satisfies me for the moment.

    Since taking down my 300 x 250 Adgator ad code in the SA Rocks sidebar I have met with Justin Hartman, MD of Afrigator, and had a long chat with him about the revenue potential, issues surrounding the lack of earning, the way the systems works and it’s all quite intriguing.

    On the up

    With December, January and February being relative unstable, confusing and disconcerting from the perspective of the blogger, March is definitely beginning to look up.

    I have already carried through an average of R22 per day in earnings. If this carries on for the whole month I’m looking at earning R660 in March. That’s not bad. In fact that is almost enough for me to consider moving all of my inventory over to Adgator and have 4 ad slots generating that revenue which could take me up to approximately R2500 per month just from Adgator adverts.

    The payment problems

    The payment problem is not only hypothetical. It’s practical. We are finishing the first week of March today and I have yet to receive a payment from Adgator. I am aware of tax issues that they had recently as Lester explains:

    TAX
    When we tried to run the Adgator payouts, the good people at SARS had a few questions for us. The issue was raised about whether or not we should be charging you PAYE tax since you’re earning money on Adgator. We were able to make them see that you are in fact selling us goods (your inventory) at a price (the CPM), and so there is no PAYE applicable. This was a lot harder than the two sentences above make it sound, which is where the first payment delay came in.

    INVOICES
    Now that we’ve settled the tax issue, SARS has requested that we get an invoice from you for the inventory you sell us. Quite frankly, this would be an administrative nightmare for both you and me, which is why we’re working on a very clever invoicing system that will let you do everything with one or two clicks. Here at the Gator Pen we’re all about simple, efficient systems.

    Now with regards to invoicing on Adgator this was a major problem that has taken some serious innovative thinking on Justin’s behalf to get it right. What Justin has now done is create invoicing software for all Adgator members. This solutions has provided multiple solutions to multiple problems. One of the main problems for me was that I couldn’t choose when I received payment in terms of the amount. The minimum balance is R150 but what about my choice? Well with the new invoicing system I can choose when to send Adgator my invoices. The system will tally all of your earnings month on month and add it in to a new invoice every month. So if you delay sending through an invoice from January through April it will add all the revenue you’ve earned over that period and put it in to May’s invoice which you can then choose to submit. This is a fantastic solutions that brings us close to the Google model of holding off payments until you are happy.

    Overall

    On the whole I have had quite a tumultuous time with Adgator. It’s a love hate relationship that unfortunately must exist between bloggers and the people paying bloggers. I have the same relationship with Google too. I’m not satisfied that the best route forward for SA Rocks is Adgator and Google banners all over the show. I think content must be king and ads detract from the overall feel of a good, content based blog.

    The hard truth is that for the majority of bloggers in SA the personal audience is too small is relatively limited and only a handful of bloggers will earn enough money to do this fulltime. The advertisers are desperate to get to us as bloggers but previously couldn’t. If you are involved in blogging only for the money best you cease and desist for the time being. If you want ads on your blogs to pay for your DSTV subscription then my advice is to have a good balance between Adgator and Google Adsense to allow you to maximise your opportunities.

    I am told that right now advertisers are clambering to get on to blogs (could you send them my way?). I firmly believe that if we give it time Adgator is going to be the place to be for local bloggers to earn money. I hear whispers of people earning R450 a day from one advert.

    I like to support Adgator because I can see the potential. As soon as Afrigator grows and there are more staff members selling Adgator to advertisers then bloggers will benefit greatly. But for now, keep the rands and cents ticking over while the market matures and we await our millions!

     
  • BMW Service Sucks

    Nic 9:52 am on March 5, 2009 | 8 Permalink | Reply
    Tags: , bmw service sucks, bmw sucks, service

    Now correct me if I’m wrong here but we in the midst of a world wide recession. Car manufacturers are crumbling at the thought of a recession, the fact that we having one should dictate certain things to come in to play, such as better service and a dire need to sell cars. I am absolutely appalled by the shocking service that I have witnessed from BMW. BMW service clearly sucks.

    One would think so, but alas this is not the case. Before I get ahead of myself I am blogging this entire post on behalf of my mother who is in the market for a brand new 1 series convertible. I love that little car and so does she. But to get her hands on one to look at, never mind test drive is proving to be almost impossible. It’s like the BMW dealerships don’t want to sell cars.

    But let’s hear it straight from her:

    what_bmw

    I have space to fill in my garage.

    I have tried.

    In an economic climate where the headlines read “car sales down” its tough to get a BMW dealership to “sell” you a car.

    Dealership 1 tried to fob me off with a custom made model including “sports package” that a client could not be financed on.

    There was no car for me to test drive and no alternative was offered as they had a great month!!!

    Dealership 2 could not find a car for me to test drive. Weren’t that interested when I insisted that I wanted to drive the model I want to buy.

    The Salesman told me that the car is in short supply as they have stopped producing due to the credit crunch (a self fulfilling prophecy?).

    They then promised to put me in touch with a client who had previously bought the same model. I am still waiting one month later. Goodbye Dealership 2.

    Dealership 3 came highly recommended. A friend referred me to the dealer principal who got his sales manager to call me.

    Visit no 1 – manager introduced me to his best salesman. Gave the salesman my specs and made an appointment to test drive a car at 11am Monday morning.

    Visit no 2 – arrived for my appointment, no car, salesman barely apologetic, sales manager assured me he would have the car at my home or office to test drive that day.

    Today is Thursday and I have received no contact from the sales manager, salesman or anyone else to offer me a car and it is most certainly not sitting in my driveway as promised.

    I have a space to fill in my garage!!!!

    Perhaps a Mercedes or an Audi?

    So in the end bad services prevails again and it seems as if we, the ones spending money are forever indebted to the manufacturers, banks, salesmen and women or anyone else who we want to give money to in exchange for the product that they exist to sell.

     
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