Did Vodacom break their mobile internet?

by Nic Haralambous on 27/06/2008

I just received a very interesting email.

Here it is:

Hi Nic,

Thought this might of interest to you. If you access the Internet via your
mobile, and you are a Vodacom subscriber, I’m sure you’ve run into some
difficulty especially with sites like Twitter.

The Internet Society of South Africa released a statement strongly
condemning Vodacom’s actions. The full statement is below.

Let me know if you need some additional info. ISOC-ZA’s past chairman Alan
Levin is the official spokesperson for ISOC-ZA on this, and his contact
details are below if you want to chat with him.

Hope you have a great weekend!

Cheers,

Sentient Communications CC

ISOC-ZA strongly condemns Vodacom behaviour

On Wednesday, June 25, 2008 Vodacom claimed to revolutionise Internet
on the cellphone. They falsely claimed that millions of Vodacom
customers now (effectively) have the same experience of the Internet
on their cellphones as they do on a PC. In reality Vodacom have broken
the Internet for these millions of customers. This came without any
warning and ISOC-ZA is united against this sort of behaviour.

Various applications that include instant messaging, banking,
specialised mobile applications such as email, Youtube, Twitter, Fring
and at least a dozen others, are no longer working. In technical terms,
Vodacom installed a proxy service that was not sufficiently tested.
As one blogger so correctly pointed out: “Vodacom is essentially using the
public as subjects for an alpha test of their technology” (Flint.za 25 June)

The technology that Vodacom is using is not standards compliant and,
considering Vodacom¹s position as a dominant ISP, it should behave in a more
responsible fashion. Furthermore, some of our members have claimed that
Vodacom block many applications that it feels may threaten its business.
While we have no direct evidence of this, we appeal to Vodacom to disclose
what it blocks and intercepts on its networks.

Happily, some users have worked out how to bypass the new Vodacom changes
and ISOC-ZA urges all mobile Internet users to make use of this should they
too be unhappy with Vodacom¹s actions.

There are a number of bypasses freely available on the Internet, and are
simple to affect.

For example: If you use a Nokia phone then the following should work:
Access:

Tools
Settings
Connection
Access points
Vodacom
Options
Advanced Settings
Remove the Proxy server address

About ISOC
The Internet Society is a global not-for-profit membership organisation
founded in 1991 to provide leadership in the management of Internet
related standards, educational, and policy development issues. It has
chapters in over 90 countries around the world. Through its current
initiatives in support of education and training, Internet standards
and protocol, and public policy, ISOC has played a critical role in
ensuring that the Internet has developed in a stable and open manner.
It is the organizational home of the Internet Engineering Task Force
(IETF), the Internet Architecture Board (IAB), the Internet
Engineering Steering Group (IESG) and other Internet-related bodies.

I’ve removed names until I can do a bit more background research and chat to a few more people. But I just tried to access twitter mobile…it didn’t work. This doesn’t look promising for Vodacom and their mobile internet tactics.

nharalambous@gmail.com

There are 11 comments in this article:

  1. 28/06/2008Steve Crane says:

    So the one network that will have iPhone breaks the internet. Kinda reduces the benefits of having an iPhone.

  2. 28/06/2008EchoZA says:

    So, how do Blackberry Curve users fix this? I got my new phone and now cannot even surf the web because VODACOM thinks they have the right to choose how I view things!!!

  3. 30/06/2008public proxy says:

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  4. 30/06/2008JBagley says:

    Eh? Not too sure this is true hey.

    I’ve been browsing sites, twitter and the likes the whole weekend on my phone and all is fine.

    The email reads like one of those pass along nonsense emails. :-)

  5. 30/06/2008Nic says:

    TheBagley – seems as though Fring is having issues too, Have a look see

  6. 30/06/2008JBagley says:

    Aaah! I know see what you mean hey. When I browse with my native Samsung browser there is a Voda banner at the top! Eish.

    Although opera mini works 100% still.

  7. 30/06/2008FlintZA says:

    I really can understand the rationale behind this move, but sure just a basic test with a handful of popular sites on common handsets would have shown the system wasn’t ready to go live?

  8. 30/06/2008IZZY says:

    Mobile web surfing has been messed up on vodacom!
    Websites you are view will not always be up to date due the proxy caching information.

    99% of sites will not be accessible in their original format. It will be impossible for vodacom to compile a list of all the sites in the world that should work on this new proxy.

    Mobile banking has come to a halt due to the proxy. Secure login is not possible any more and google maps is blocked for some odd reason.

    The sites that do work all have a silly vlive banner that takes up valuable webpage space, and only certain content is visible.

    I went to http://www.google.co.za now and it just said page unavailable. That is impossible as google is never down. That proves vodacom is caching / redirecting ALL websites!!!!

    This is wrong and VODACOM has not given its clients the option to opt in or out of this stupid idea!

  9. 7/07/2008Henk Kleynhans says:

    JBagley, the problem isn’t websites really… It’s applications such as Fring, Youtube etc that are affected!

  10. 11/09/2008james (mjelly) says:

    is this still a problem or have they fixed it?

  11. 3/01/2009Inferius says:

    Thanks Vodacom! Because of this, I can’t access videos on YouTube Mobile! From what I’ve heard, they blocked the RTSP protocol. THANK YOU FOR MAKING MY LIFE MISERABLE!

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